Terms of sale

This is a translation for convenience. If the Latvian and English versions differ, the Latvian version applies.

1. Seller

The goods are sold by [Pārdevēja vārds, uzvārds vai uzņēmuma nosaukums], reg. no. [numurs], address: [Juridiskā adrese], e-mail: veikals@latstats.lv (the “Seller”).

These terms apply to all purchases on shop.latstats.lv. By placing an order, the buyer confirms having read and accepted these terms.

2. Product

The shop sells a latstats.lv fan hockey jersey with a surname (or name) and number chosen by the buyer. Every jersey is made individually, only to order. The jersey is produced and shipped by the Seller’s production partner Printful.

The jersey is an original latstats.lv fan design. It is not the official Latvian national team jersey and is not affiliated with the Latvian Ice Hockey Federation or the IIHF.

The preview on the website is for illustration. Colours and placement on the finished jersey may differ slightly.

3. Prices

Prices are in euro (EUR). The price may depend on the size. Delivery within Latvia is free; delivery to other countries depends on the country. The jersey price, delivery price and total are shown before payment.

4. Ordering and conclusion of the contract

• The buyer enters the surname and number, chooses a size and proceeds to payment.
• The buyer is responsible for entering the surname, number and size correctly.
• The contract is concluded once payment is made and the buyer receives the confirmation e-mail.
• The Seller checks every order before production. The Seller may refuse an order, for example if the text is offensive, infringes the rights of third parties or cannot be produced. In that case the buyer receives a full refund.

5. Payment

Payments are processed by the payment service provider Stripe. The Seller does not receive or store the buyer’s card details.

6. Production and delivery

Every jersey is made to order. Production and delivery usually take 2–4 weeks. Delivery is to the address given in the order, in the countries that can be selected in the order form. For deliveries outside the European Union, the recipient may have to pay customs duties or taxes under the rules of their country. When the jersey ships, the buyer receives an e-mail with a tracking link. See Delivery and returns.

7. Right of withdrawal

The jersey is made to the buyer’s specifications and personalised with the surname and number chosen by the buyer. Therefore, under the Latvian Consumer Rights Protection Law and the Cabinet Regulations on distance contracts, the 14-day right of withdrawal does not apply to this product. This does not affect the buyer’s rights if the product does not conform to the contract (section 8).

8. Faulty or non-conforming product

If the jersey arrives damaged, is made incorrectly (for example a wrong surname, number or size compared with the order) or otherwise does not conform to the contract, the buyer is entitled to a free replacement or, if that is not possible, a refund. Please write to veikals@latstats.lv as soon as possible, giving the order number and attaching photos. The buyer may claim for non-conformity within two years of receiving the product.

9. Disputes

The Seller reviews complaints within 15 working days. If a dispute cannot be settled by agreement, the consumer may contact the Consumer Rights Protection Centre of Latvia (www.ptac.gov.lv) or its Consumer Dispute Resolution Committee, or go to court in accordance with Latvian law.

10. Personal data

How personal data is processed is described in the Privacy policy.

11. Changes to these terms

The Seller may change these terms. An order is governed by the terms in force when it was placed.